User Guide

Everything you need to know about using Develop Nepal

Citizen Local Leader

For Citizens

Learn how to report issues and track their progress in your community.

  • 1
    Create an Account Sign up with your email or Google account to start reporting issues.
  • 2
    Report an Issue Click "Report Issue", fill in details (title, location, photos, budget, urgency).
  • 3
    Track Your Issue Visit "My Issues" to see status updates from leaders.
  • 4
    Vote & Comment Support other issues by voting and leaving comments.
  • 5
    Get Notifications Receive updates when your issue status changes.

For Local Leaders

Guide for reviewing, accepting, and managing community issues.

  • 1
    Verify Your Account Contact support to get leader verification.
  • 2
    Review Issues Browse issues in your district that need attention.
  • 3
    Accept/Reject Issues Accept valid issues to mark them as "in progress".
  • 4
    Update Status Mark issues as "resolved" when work is completed.
  • 5
    Community Engagement Respond to comments and build trust with citizens.

Watch Tutorial

Learn how to use Develop Nepal in this quick video guide

How to Report an Issue

Video tutorial coming soon...

Frequently Asked Questions

How do I know if my issue has been accepted?
You'll receive a notification when a leader reviews your issue. You can also check the status in "My Issues" - it will change from "Active" to "In Progress" when accepted.
Can I edit my issue after reporting?
Yes, you can edit your issue as long as it's still in "Active" status. Once a leader accepts it, editing is disabled to maintain transparency.
How do leaders get verified?
Leaders must contact our support team with official documentation proving their position in local government. We manually verify each leader account.
What does the budget field mean?
Estimated budget required to fix the issue. This helps leaders prioritize and allocate resources. You can leave it blank if unsure.
View all FAQs

Tips for Best Results

Add Clear Photos

Upload clear images of the issue from different angles.

Pin Exact Location

Provide accurate location details for faster response.

Be Specific

Describe the issue in detail, including when it started.

Engage Community

Share your issue on social media to get more votes.